SMS Sustainability Management Solutions
A simpler term to describe Sustainability Management Solutions would be Infrastructure Management.
In the current market context, every business wants to be sustainable, survivable and expandable. SMS or condition assessment is all about evaluating the business location to determine its flexibility, expandability and renewal requirements. Worker productivity and performance relies heavily on physical infrastructure of the workplace and efficient financial management of the workplace is essential for reducing operating cost. SMS data can be used to determine the need and timing of preventative or remedial action to maintain service levels. Businesses are more interested in knowing the different ways their assets can fail, the probability of failure with each mode, the preventative measures that can implemented to reduce high cost high risk failures and augmentation of business services subject to above constraints.
What to ask yourself before getting SMS?
- Is my current business location providing the required level of service in terms of reliability, availability, capacity and customer demands?
- Is my current business location compliant with government or business related standards?
- Can the current operating cost be reduced by adopting an enhanced and optimal approach?
- At what stage of my asset lifecycle am I currently operating on?
- How can I estimate the deterioration or failure of my asset in advance?
- Do I need renewal or rehabilitation? How will my current infrastructure perform after rehabilitation?
- Identify components of business infrastructure that are underperforming.
- Predict the levels of service expansion and determine the level of service for which infrastructure growth may inhibit business
- Use metrics to determine the need of the hour- maintenance, renewal or rehabilitation; in certain cases migration may also be required
How it was done earlier?
Organizations used to hire consultants to review their offices to determine if maintenance or upgrade was essential. Often, an organization allots annual budget for maintenance and upgrades and depending on the business performance, key decision is taken with regards to their implementation.
If the building was small, a single consultant would evaluate the building and produce a sustainability report of that location and make suggestions regarding maintenance and expansion. For a large business or distributed business with many locations, one or more consultants were consulted to generate the sustainability report.
Limitations of the traditional approach
Different consultants had different opinions and hence, the outcome of the analysis would not generate consistent results.
There was no consideration for business lifecycle which changes on business expansion.
The data was too cluttered to obtain any significant benchmark information.